HOLIDAY DELIVERY GUARANTEED - LAST ORDER DATES
FedEx / USPS SmartPost - No Guarantee
FedEx Ground Deleivery - Decemeber 16th
FedEx Express Saver - Decemeber 19th
FedEx 2nd Day Express Delivery - December 20th
FedEx Overnight Express Delivery - Decmeber 21st
Free FedEx Delivery on all orders $150.00 and over to the United States
All orders within the US placed by 1400 hrs PST time will be shipped the same day. Orders under $150.00 will incur a delivery charge between $0.00 and $6.95, depending on the order value and service selected. FedEx Ground delivery is free for all orders over $150.00. Standard delivery within 5 business days using the FedEx Ground delivery service.
Upgrades on delivery options will be shown on our checkout pages and will ship using express mail options provided by FedEx. All orders over $500.00 will require an indirect or direct signature upon delivery. Please contact us either by phone or email if you would like to waive the signature option.
Orders outside the US will be dispatched using the FedEx international priority service the day of ordering and can take 5-10 business days depending on where the package is being shipped (prices vary depending on country). Tracking information will be emailed to you once your order has been dispatched.
Please note that surcharges may be incurred on heavy items such as ski boots, travel bags, and other over size items. This charge will be added to your shipping cost upon checkout.
Am I able to track the progress of my order?
Once your order has been shipped an email will be sent to your email address provided with all relevant tracking information for you to track the progress of your parcel.
How soon can I receive my order and how much will it cost?
For orders placed in the contiguous United States, FedEx Ground promises delivery in 1 - 5 business days. Cost is $6.95 for all orders under $150.00 and free for all orders over $150.00. Orders shipping to Hawaii and Alaska will ship via the US Postal Service and delivery can be expected in 3 - 7 business days.
- Next day delivery is 1 working day and costs $35.00 for delivery in the United States.
- Shipments to Canada are 2 - 3 business days via Federal Express and cost $35.00 (not including tax or duties).
- International deliveries outside North America are $35.00 (not including tax or duties) and can take 3 - 7 business days for delivery.
- All domestic orders will be delivered by Federal Express from 9am - 7pm.
- Domestic orders shipping to residential locations will be delivered using the FedEx Home Delivery service. 'Home Delivery' delivers between Tuesday and Saturday, from 9am - 7pm.
Have any unanswered questions? Get in touch, we'd love to hear from you.