Return Instructions for Domestic orders
Try your purchase on in the comfort of your own home and let us know straight away if you are unhappy with the product for any reason.
You have 30 days from receiving your order to:
- Please return ALL items in the condition you received them. Make sure items are free of lint, hair and are returned folded with original bags and tags. If your return is received without the original packaging or in any condition other than brand new you may be subject to a cleaning fee ($10) or denied return.
- Send your purchase back to us at:
- TRENDYGOLF USA : RETURNS
120 Standard St
El Segundo, CA 90245
Phone: (424) 290-3101
* Domestic orders over $150 are provided a free return label with the order. All other returns including International orders can be returned at the financial responsibility of the customer.
Any returned items that do not meet these guidelines will be rejected and shipped back to the customer.
Returns received more than 30 days after the original purchase date will be rejected and returned to the customer.
Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers. Once your return is received and processed you will receive a Reimbursement Notification email with an amount refunded.
Final Sale items are not eligible for returns. These Items will be labeled (Final Sale) in the title of the product.
Please contact Customer Services with any questions.
Monday - Friday 9am - 5pm PST
Return Instructions for International Orders
International orders can be returned at the financial responsibility of the customer. Items should be marked “Returns of no commercial value” for entry to the USA. Returns will not be accepted by TRENDYGOLF if shipped COD (cash on delivery). It is recommended that packages are shipped insured and with a signature required as the package is the responsibility of the customer until it reaches our returns department.
Please be sure all items being sent back to TRENDYGOLF are new, unworn, and with tags attached in original packaging.
Credit will not be issued on any shipping or duty fees incurred for either the outgoing shipment or incoming shipment. This is the financial responsibility of the customer.
International exchanges are not permitted. Please place a new order through the site for the alternative size/color that you require and send the original item back to us for a refund. We are unable to reserve items. Please contact Customer Services with any questions.
Need a different size?
While TRENDYGOLF USA no longer provides exchanges for previously purchased items, customers are encouraged to return the purchased items within 30 days of purchase and make a new purchase for the proper size.
Monday - Friday 8.00am - 4.30pm PST
Please enclose a note with the reason for your return, your order number, and the items you wish to return and what you would like to do, i.e. return for a store credit, an exchange or full refund. Items must be returned in original packaging with all tags. We will only accept returned items unworn / un-damaged.
Please send all returns to the following address:
TRENDYGOLF Ltd, Returns Department,
120 Standard St.
El Segundo, CA 90245
All items must be returned with the polythene bag and all tags attached as per our terms and conditions of sale. If an item is returned in a state that cannot be resold, then the product maybe refused and will be returned to the customer accordingly.